Last Updated: January 25, 2026
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website, browse our products, or make a purchase of hardware and industrial tools.
By using our website, you agree to the practices described in this policy. We aim to provide transparency and comply with applicable data protection and e-commerce regulations.
1. Information We Collect
We may collect different types of information to provide and improve our services.
Personal Information
When you place an order or contact us, we may collect your name, email address, phone number, and shipping and billing addresses. This information is necessary to process your order, arrange delivery, and provide customer support.
Order Information
We collect details related to your purchases, including product information (such as door hardware kits, handles, repair tools, and hand tools), order value, and transaction history. This helps us manage orders efficiently and provide after-sales support.
Payment Information
Payments are processed through secure third-party payment providers. We do not store sensitive payment details such as full credit card numbers. Limited transaction data may be retained for verification and customer service purposes.
Technical & Usage Data
We automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing activity. This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to operate our business and provide a better shopping experience.
Your data is used to process orders, confirm transactions, and arrange shipping and delivery. We also use your contact information to communicate order updates, respond to inquiries, and provide customer support.
In addition, we analyze user behavior to improve our website, optimize product selection, and enhance overall service quality. Your information may also be used to detect and prevent fraudulent transactions and to comply with legal obligations.
Where permitted, we may send you updates about products, services, or promotions. You can opt out of such communications at any time.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information to third parties.
We may share your information with trusted service providers who help us operate our business. This includes shipping carriers for delivery, payment processors for secure transactions, and technical service providers for website maintenance.
We may also disclose your information if required by law or to protect our rights, prevent fraud, or respond to legal requests.
All third parties are required to handle your data securely and responsibly.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience.
Cookies help us remember your preferences, make navigation easier, and provide more relevant product information. They also allow us to analyze website traffic and understand how users interact with our content.
You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.
Our security practices include the use of secure servers, encrypted data transmission, and controlled access to sensitive information. We regularly review our systems to ensure data protection standards are maintained.
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure. We continuously work to improve our security measures.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data.
These rights may include accessing the data we hold about you, requesting corrections, requesting deletion, or restricting how your data is used.
If you wish to exercise any of these rights, please contact us. We will respond in accordance with applicable laws.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.
This includes processing orders, providing customer support, maintaining records, and complying with legal obligations. When your information is no longer required, it will be securely deleted or anonymized.
8. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website indicates your acceptance of any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: qnnqm_qnnqm@126.com