These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any illegal or unauthorized purpose, and not to violate any laws in your jurisdiction.

2. Products & Services

We specialize in industrial and heavy-duty products, including but not limited to:

Excavator parts and components

Hydraulic systems and filters

Tires, rims, and mechanical accessories

Fencing materials and industrial supplies

Due to the nature of these products:

Specifications, dimensions, and compatibility must be verified by the customer before purchase

Product images are for reference only and may vary slightly from actual items

3. Pricing & Payments

All prices are listed in [Currency] unless otherwise stated

We reserve the right to change prices at any time without prior notice

Payments must be completed in full before order processing

We use third-party payment providers to process transactions securely. We do not store full payment details.

4. Orders & Acceptance

All orders are subject to acceptance and availability

We reserve the right to cancel or refuse any order at our discretion

Once an order is placed, you will receive an order confirmation

We are not responsible for errors caused by incorrect information provided by the customer.

5. Shipping & Delivery

Shipping is handled according to our Shipping Policy.

Due to the size and nature of our products:

Delivery times are estimates and not guaranteed

Shipping methods may include courier, air freight, or sea freight

Customers are responsible for customs clearance, duties, and taxes

Risk of loss or damage may transfer to the customer upon delivery or in accordance with agreed shipping terms.

6. Returns, Refunds & Exchanges

All returns and refunds are governed by our Return & Refund Policy.

Due to the nature of industrial and oversized goods:

Returns are limited and subject to strict conditions

Custom and made-to-order items are generally non-returnable

7. Product Use & Installation Disclaimer

Our products are intended for professional and industrial use.

Proper installation and operation are the responsibility of the customer

We recommend installation by qualified professionals

We are not liable for damages caused by improper installation, misuse, or modification

Improper use may void any applicable warranty or return eligibility.

8. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, or consequential damages

This includes loss of profits, business interruption, or equipment failure

Our total liability shall not exceed the amount paid for the product in question.

9. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our control, including:

Natural disasters

War, strikes, or political instability

Transportation disruptions

Customs delays or regulatory actions

10. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of our company or its licensors.

You may not reproduce, distribute, or use any content without prior written permission

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

12. User Conduct

You agree not to:

Use the website for unlawful purposes

Interfere with website security or operations

Provide false or misleading information

We reserve the right to terminate access for violations.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

Your use of our website or products

Your violation of these Terms

Your breach of any applicable laws

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.

Your continued use of the website constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions about these Terms, please contact us:

Email: sale@qnnqm.com