Delivery Information

Thank you for choosing our products. We are committed to providing reliable and efficient shipping services for all hardware and industrial tool orders.

1. Processing Time

All orders are processed within 2–5 business days after payment confirmation.

For large-volume or customized products, processing time may take 5–10 business days, depending on production requirements.

2. Shipping Methods

Due to the size and weight of our hardware products, we offer multiple shipping options based on order volume and destination:

Standard International Shipping (courier services such as DHL, UPS, FedEx)

Air Freight (for medium-sized shipments)

Sea Freight (recommended for large or heavy orders)

Our team will select the most suitable shipping method or coordinate with customers based on their preferences.

3. Shipping Time

Estimated delivery times vary depending on the shipping method:

Express Courier: 5–10 business days

Air Freight: 7–15 business days

Sea Freight: 20–40 business days

Please note that delivery times may be affected by customs clearance, local logistics, or unforeseen delays.

4. Shipping Costs

Shipping costs are calculated based on product weight, dimensions, destination, and shipping method.

For large or special orders, shipping fees may be confirmed separately after order details are finalized.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer. We recommend checking with your local customs office for detailed information.

6. Order Tracking

Once your order has been shipped, a tracking number will be provided via email. Customers can track their shipment through the corresponding logistics provider.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 5 business days of delivery. We will assist in resolving the issue by arranging a replacement or compensation where applicable.

8. Address Accuracy

Please ensure that all shipping information is accurate and complete. We are not responsible for delays or additional costs caused by incorrect or incomplete addresses.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Email: qnnqm_qnnqm@126.com